New 23andMe Experience – In a Word, Disappointing

A very frank look at the 23andme “New Experience” from a leader in genetic genealogy.

DNAeXplained - Genetic Genealogy

Almost a year after the 23andMe “new experience” was promised “shortly” and then subsequently promised by 2015 year end, it’s finally here. In case you haven’t noticed, it’s September of 2016. I could have gestated a baby in less time. However, let’s take a look at the new experience process and features. I’m going to record each step in this new experience since I’ve finally transitioned.

Unfortunately, the new experience began with the 23andMe system either being very slow or not working at all, so I’ve pieced this together from several attempts over a couple of weeks. You’d think for as much as the new test costs, $199, twice that of their competitors and their own old test, they could at least have a reasonable system response time. If that happens as fast as the New Experience, it will be another year. I cannot even begin to tell you how many times…

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